Network support is where we pride ourselves on being among the best in the industry. This is the hardest yet most rewarding part of our whole company.
Supporting the network for our customers is pivotal in our goal. This ranges from the smallest of Surveys to the Largest of installs – However all tasks hold the same value in keeping the network running at an optimum level.
With the Network being a giant cog that is endlessly turning – inevitably it is going to need maintaining. This is also something that our team are able to undertake.
All of our engineers are cross trained across all vendors and are able to fault find any issue. Our engineers work to a very strict 4hr SLA from initial call out and will do whatever it takes to have the issue resolved.
We all work to a 24 hour 7 day a week schedule and are ALWAYS contactable.
Our specialised team that has been set up and running on some key events across Europe shows the flexibility yet professionalism that we can provide here at DCS.